Privacy Policy

At NeoExpress Autoparts, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard the information you provide when using our website and services.

Information We Collect

We may collect the following types of information from you:

Personal Information: This includes your name, email address, phone number, shipping address, and billing information when you place an order or create an account on our website.

Usage Information: We collect information about how you use our website, such as the pages you visit, the products you view, and the links you click.

Device Information: We may collect information about the device you use to access our website, including the device type, operating system, browser type, and IP address.

How We Use Your Information

We use the information we collect for the following purposes:

– To process and fulfill your orders for genuine German auto parts.
– To communicate with you about your orders, account, and other customer service matters.
– To improve our website, products, and services based on your usage and feedback.
– To send you marketing communications and promotional offers, if you have opted-in to receive them.
– To comply with legal obligations and protect our rights and property.

Information Sharing and Disclosure

We do not sell, rent, or share your personal information with third parties for their direct marketing purposes without your consent. However, we may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you, such as shipping carriers and payment processors.

We may also disclose your information when required by law, to protect our rights or the rights of others, or in response to valid legal process.

Data Security

We implement reasonable physical, technical, and administrative safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have the right to access, update, or delete your personal information at any time by contacting our customer support team. You may also opt-out of receiving marketing communications from us by following the unsubscribe instructions provided in those communications.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or by other means as required by applicable law.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@neoexpressautoparts.com.

Last updated: 10.05.2024